Refund and Returns Policy
At Home Interior, we prioritize customer satisfaction and aim to ensure you are happy with every purchase. However, if you are not fully satisfied with your order, our Refund and Returns Policy will guide you through the process.
- Eligibility: You may request a return within 7 days of receiving your product.
- Condition: Items must be unused, in their original packaging, and in the same condition as received.
- Non-returnable Items: Custom-made products, clearance sale items, and personalized items are not eligible for returns.
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 7 to 10 working days using your original method of payment.
- Shipping costs are non-refundable.
- We only replace items if they are defective or damaged. If you need to exchange an item, please contact us directly.
If you receive a damaged or incorrect item, please contact us immediately within 48 hours of delivery at:
- +92 322 4000025
- info@homeinterior.com.pk
- 147 Cavalry Ground, Opposite Khalid Mosque, Lahore, Pakistan
Please provide images of the damaged/incorrect product along with your order details for faster processing.
Orders can be canceled within 24 hours of placement. After that, the order may already be in production or dispatched.
For any further questions or assistance, feel free to contact our customer service team. We are here to help!
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